Friday 22 May 2015

DHL

DHL wanted us to deliver a carefully-tailored programme to their customer interfacing staff. This 60-hour programme integrates basic grammar skills and spoken English with specific key vocabulary that DHL had evolved for their staff.

These words were seamlessly grafted into the training module i.e communicative skill and etiquette while interacting with a customer. This training covers the length and breadth of the country and is feasible only because of Veta's pan India presence.

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